01 Legal Basis for Processing
KopasAI processes your data based on the following legal grounds:
- [[PRIV_SEC1_L1_T || 'Contract']]: Contract: To provide the AI assistant services you subscribe to.
- [[PRIV_SEC1_L2_T || 'Consent']]: Consent: For sending marketing materials or using non-essential cookies.
- [[PRIV_SEC1_L3_T || 'Legal Obligation']]: Legal Obligation: For compliance with local tax and legal regulations.
- [[PRIV_SEC1_L4_T || 'Legitimate Interest']]: Legitimate Interest: For platform security and fraud detection.
02 Data We Collect
We minimize data collection to only what is necessary for your business AI orchestration:
| Category | Data Examples | Purpose |
|---|---|---|
| Identity | Name, Email, WhatsApp ID | Account Access & Communication |
| Operational | Product Stock, Prices, Store Locations | AI CRM Functionality |
| Interaction | Chat Logs, Message Metadata | Local AI Model Training |
03 Location & Data Sovereignty
In accordance with Data Sovereignty principles, KopasAI ensures:
- [[PRIV_SEC3_L1_T || 'Local Residency']]: ပြည်တွင်း၌ သိမ်းဆည်းခြင်း - သင်၏ အဓိက ဒေတာများကို asia-southeast2 ရှိ ကလောက်ဒ် စနစ်တွင် သိမ်းဆည်းပါသည်။
- [[PRIV_SEC3_L2_T || 'AI Processing']]: AI Processing: While we use Gemini 2.0 via Google Vertex AI, your proprietary data is NEVER used to train global public models.
- [[PRIV_SEC3_L3_T || 'International Transfers']]: International Transfers: Cross-border data transfers are only conducted with sub-processors having equivalent data protection (SCCs).
04 Retention & Security
We store your data only as long as your account is active or as required for legal purposes:
- [[PRIV_SEC4_L1_T || 'Transaction Data']]: Transaction Data: Stored for 7 years for tax compliance.
- [[PRIV_SEC4_L2_T || 'Chat Data']]: Chat Data: Stored for 1 year by default or until you delete it.
- [[PRIV_SEC4_L3_T || 'Security']]: Security: Military-grade encryption (AES-256) for data at rest and TLS 1.3 for data in transit.
05 Data Subject Rights
Under local and international laws, you have the right to:
- [[PRIV_SEC5_L1_T || 'Access']]: Access: Request a copy of your personal data.
- [[PRIV_SEC5_L2_T || 'Rectification']]: Correct: Rectify inaccurate or incomplete data.
- [[PRIV_SEC5_L3_T || 'Erasure']]: Delete: Request permanent data erasure (Right to be Forgotten).
- [[PRIV_SEC5_L4_T || 'Portability']]: Portability: Move your data to another platform in a structured format.
- [[PRIV_SEC5_L5_T || 'Complaint']]: Complain: Contact data protection authorities if there is a dispute.
Data Protection Officer (DPO)
For privacy inquiries or data deletion requests, contact our expert team:
Email: [email protected]
Response Time: < 3 Working Days
📧 Send Privacy Inquiry
Response Time: < 3 Working Days